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#001. What good personalisation looks like.

40:14
Podcast
#001. What good personalisation looks like.
“Who’s doing personalisation well?”

“What are the right success metrics?”

“You’re winning clicks, but at what cost?”

Scott Zalaznik, Digital Advisor & ex-CDO of adidas, joins hosts Toby Coulthard and Jasper Pye on “The Array” to answer complex content questions. Get clear, actionable insights into implicit vs. explicit personalisation (5:04), scalable content production (10:56), and how to identify the right success metrics (15:08). Then stick around to find out whether AI will take Jasper’s job (31:20).

(Note: This episode was originally scheduled for release on November 5 and moved to avoid overlapping with US election coverage. Thanks for your patience. Enjoy.)
Host
Toby Coulthard, CPO, Jacquard Jasper Pye, CTO, Jacquard
Guest
Scott Zalaznik, Digital Advisor & ex-CDO adidas